Press Release

Chartwell Pennsylvania, LP Earns URAC Accreditation in Specialty Pharmacy: The designation demonstrates the highest level of commitment to quality healthcare.


June 20, 2018

(PITTSBURGH, PA) — Chartwell is proud to announce that it has earned URAC Accreditation in Specialty Pharmacy. URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. By achieving this status, Chartwell has demonstrated a comprehensive commitment to quality care, improved processes and better patient outcomes.

 

Chartwell’s Specialty Pharmacy program, developed in 2010 after successfully servicing home infusion patients for 20 years, has shipped to more than 130,000 specialty pharmacy patients in just eight years.

In that same stretch, Chartwell has obtained two ACHC accreditations — one with a Distinction in Oncology — in addition to the most recent URAC Accreditation in Specialty Pharmacy.

Chartwell President, Kathleen Patrick, credits the achievement on the excellence of Chartwell’s clinical staff and their patient-centric philosophy.

“This designation is another confirmation that patient care is always our number one priority,” said Patrick. “Our programs and processes are 100% focused on making sure our patients are taken care of with the same attention and concern we would expect for our own family members. I couldn’t be prouder of this organization.”

Chartwell Specialty Pharmacy Director, Michael Jarzynka, PhD, RPh, recognizes the importance of viewing the whole patient, not just the diagnosis, and echoes Chartwell’s patient-focused philosophy.

“We pride ourselves in understanding the clinical and financial needs of our patients,” said Jarzynka. “Each patient has unique needs, and our staff make it a point to remember that every day.”

“It’s necessary for specialty pharmacies to provide a higher level of treatment for patients so desired outcomes are achieved. Chartwell shows a dedication to patient education and safety through the recognition of quality it received with URAC’s independent accreditation,” said URAC President and CEO Kylanne Green. “With URAC accreditation, people know that Chartwell strives to adhere to industry best practices.”

About Chartwell
Chartwell is a limited partnership between UPMC, Butler Health System, Heritage Valley Health System and Washington Health System, with three branch locations in Pittsburgh, Erie and Altoona. For more than 27 years, Chartwell has provided many of the latest, most advanced therapies and medications to patients for the treatment of a variety of complex conditions. The pharmacy provides services, therapies and medications for both home infusion and specialty pharmacy patients throughout the state of Pennsylvania, as well as parts of West Virginia, Ohio and New York.

About URAC

Founded in 1990, URAC is the independent leader in promoting healthcare quality through leadership, accreditation, measurement and innovation. URAC is a nonprofit organization using evidence-based measures and developing standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.

For more information or copies, contact:
Maria Gulick
Chartwell Pennsylvania, LP
412-438-5097
gulickm@upmc.edu

Home Infusion / Enteral Nutrition and Specialty Pharmacy Service Area Map

Home Infusion Therapy and Specialty Pharmacy Service Area Map
Our Core Values

The culture of Chartwell is based on a set of 10 core values, which emphasize business integrity, individual empowerment and accountability. These values are based in the spirit of local management autonomy and entrepreneurship. All Chartwell managers have pledged to embrace the core values by working to ensure their employees observe and practice them.

Integrity

Integrity

We conduct all our business with the highest level of honesty, fairness, dependability and ethical standards.

Customer-Focused

Customer-Focused

We exist only if we satisfy our customers. We identify, understand, anticipate and respond to customer needs. We treat our customers with respect and sensitivity.

High value patient care

We provide excellent patient care by understanding, communicating and meeting the diverse needs of our patients, their personal care providers and insurers.

 

Partnership

Partnership

We work with hospitals, providers, payers, suppliers and others according to principles of partnership, seeking win-win solutions in all our interactions.

Talented and Motivated People

Talented and Motivated People

We recruit, train, develop, challenge, recognize and reward professionals who strive for excellence. We support the initiative and empowerment of each Chartwell team member.

Results Driven

Results-Driven

We value people that set goals and produce results. We focus on strong financial and operational performance and positive outcomes.

 

Teamwork

Teamwork

We achieve our goals and objectives by working together. We treat each other with respect and cooperation in an environment of trust. We recognize that diversity and open communication are essential to achieve the best results.

Communication

Communication

We communicate in an open, honest and timely manner. We insist on accessibility, listening, constructive feedback and sharing of information to ensure understanding and an appropriate response.

Innovation and Change

Innovation and Change

We embrace innovation and change as vital elements for continuous improvement, growth, diversification and financial success.

 

Leadership

Leadership

We maintain an industry leadership position through innovative strategic initiatives, high value clinical practices and the superior performance of each Chartwell team member.