Reimbursement / Billing FAQs

The following questions represent some of the most common questions we receive. The answers below are a guide and are not intended to replace the need to consult a professional nurse or pharmacist. Please call 1-800-755-4704.


Click on the question to view/hide the answer.

Q. Do I have any financial responsibility for Chartwell services?

Q. I received a bill from Chartwell and have questions, who do I speak to?

Q. Is my insurance paying for Chartwell services?

Q. What is this financial responsibility form that I am required to sign?